Knock Knock Booze There (KKBT) upholds Responsible Service of Alcohol practices

As per the Liquor Act 1992 (Qld) (referred to as the Liquor Act), KKBT will refuse service to:

• A minor (under 18 years of age)
• An unduly intoxicated or disorderly person

To ensure KKBT acts in accordance with the Liquor Act, KKBT staff will ask for identification from any customer who appears to be under the age of 25. KKBT will only accept 3 kinds of identification from customers:

• A proof of age card issued by an Australian state or territory
• A driver’s license issued by an Australian state or territory
• An Australian or foreign passport

Under the Liquor Act, it is an offence to allow alcohol to be supplied to an unduly intoxicated person. The Act states a person may be taken to be unduly intoxicated if:

• the person’s speech, balance, coordination or behaviour is noticeably affected; and
• there are reasonable grounds for believing the affected speech, balance, coordination or behaviour is the result of the consumption of liquor, drugs or another intoxicating substance

1. Introduction

1.1. The following information outlines the Terms and Conditions of the use of KKBT’s website, information, documents, software and any other products and/or services (“the services”), including www.knockknockboozethere.com.au website and the mobile device app. By using o the services or browsing the mobile device app, you acknowledge acceptance of these Terms and Conditions in full. If you disagree with these Terms and Conditions, or any part of these Terms and Conditions, you must stop using the services. By using these services, you signify your acceptance of these Terms and Conditions.

1.2. For the purposes of these Terms and Conditions, “Us”, “Our” and “We” refers to Knock Knock Booze There and “You” and “Your” refers to you as the client, visitor, website user or person using our services.

1.3. In using the services, you warrant that you have had sufficient opportunity to access these Terms and Conditions, and that you have read, accepted and will comply with these Terms and Conditions.

1.4. You must be over 18 years of age to use and purchase any and all of the services.

1.5. If you do not agree to these Terms and Conditions, do not use our Services.

2. Amendment of terms

2.1. We reserve the right to change, modify, add or remove portions of these Terms and Conditions from time to time. Revised Terms and Conditions will apply to the use of these services from the date of publication of the new Terms and Conditions on this website. Please check these Terms and Conditions regularly prior to using our Site to ensure you are aware of any changes. If you choose to use our services then we will regard that use as conclusive evidence of your agreement and acceptance of these Terms and Conditions.

3. Limitation of Liability

3.1. By using our services you acknowledge acceptance and agreement that Knock Knock Booze There is not legally responsible for any loss or damage you may incur in relation to your use of the services, whether from errors or omissions in content or information displayed, any goods or services offer, or from any other use of the website or Services. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, and reliance on, any content or information on this Site is entirely undertaken at your own risk and no liability attaches to the company for any loss suffered.

3.2. It is your own responsibility to ensure that any Services available through this Site meet your specific and personal requirements. Whilst we make every effort to ensure the accuracy of the content on the website, any information and materials displayed may contain inaccuracies and errors and we expressly exclude liability for any loss or damage attributed to such inaccuracies or errors.

3.3. These Terms are to be read in conjunction with any legislation which prohibits or restricts the exclusion, restriction or modification of any implied warranties, conditions, guarantees or obligations.

3.4. Whilst every effort is made to keep the Site up and running smoothly, we take no responsibility for, and will not be liable for, the services being temporarily unavailable.

4. ACL and Consumer Guarantees

4.1. For the purposes of Schedule 2 Australian Consumer Law of the Competition and Consumer Act 2010 (Cth), and in particular Sections 51 to 53, 64 and 64A of Part 3.2, Division 1, Subdivision A, the liability of Knock Knock Booze There for any breach of these terms and conditions is limited to the resupply of the goods or services, the replacement of the goods, or the payment of the cost of having the goods or services resupplied.

5. Delivery of Goods

5.1. Deliveries will be carried out by Knock Knock Booze There and orders will be processed promptly upon receipt of full payment. Delivery fees are charged at a flat rate fee + GST and details of this will be provided on the purchase invoice. Whilst every effort will be made to ensure prompt delivery, it may take up to 2 hours depending on the delivery location. Damaged or lost orders should be resolved with Knock Knock Booze There directly via email in the ‘contact us’ section of the site. Customers will be asked to sign a receipt declaration, supply adequate identification and consent to a photo being taken of them by our courier. Our drivers are RSA trained and if the customer is deemed to be unduly intoxicated or disorderly, our drivers will refuse to complete the delivery, and a restocking fee will apply (may take up to 5 business days).

6. Returns and Refunds Policy

6.1. Knock Knock Booze There handles returns and processes refunds in accordance with the Australian Consumer Law. Orders placed can be adjusted if the courier is not already on route. All refunds are made at the discretion of Knock Knock Booze There. Knock Knock Booze There will wait a maximum of 5 minutes onsite, and if the order is not collected within this time Knock Knock Booze There will keep the delivery fee whilst reimbursing the product price to the customer (may take up to 5 business days). Orders over $100 may require verification over the phone and showing ID and Credit Card with the same name on arrival.

7. Links To Other Websites

7.1. Knock Knock Booze There has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not signify endorsement by Knock Knock Booze There of the site. Use of any such linked web site is at the user's own risk.

8. Privacy Policy

8.1. At Knock Knock Booze There, we are committed to protecting your privacy. We agree to comply with the legal requirements of the Australian Privacy Principles as set out in the Privacy Act 1988 (Cth).

9. Disclaimer

9.1. The company disclaims all warranties, expressed or implied, including but not limited to implied warranties of merchantability and fitness for purpose, insofar as such warranties can be excluded. The company acknowledges its obligations in providing information and representations of products which are not misleading or deceptive, and acknowledges that products sold are to be of an acceptable quality as defined in the ACL. In regards to use of the website and mobile app, The Company excludes all liability for loss or damage arising from its services or its servers. The availability of the website and mobile app does not warrant that these are free of any viruses or other malfunction that may cause loss or damage to users.

9.2. Whilst The Company endeavours at all times to have the most accurate, reliable and up-to-date information on the Site, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information on the Site or as to its correctness, suitability, accuracy, reliability, or otherwise.

9.3. Knock Knock Booze There accepts no responsibility and does not bear any liability for costs of servicing, repairs, or correction that may be required for technological devices damaged as a direct or indirect result of accessing or using the services, including the website and mobile app.

10. Third Parties

10.1. Knock Knock Booze There does not and will not sell or deal in personal or customer information with third parties. We may, however, use non-identifiable information without any reference to your name or your information to create marketing statistics, identify user demands and to assist in meeting customer needs generally, including by providing that information to third parties You acknowledge that the third party may use the information you provide to improve its website and services but not for any other use.

11. Disclosure Of Your Information

11.1. Knock Knock Booze There may be required, in certain circumstances including but not limited to: where required by law or by any court, to enforce the terms of any of our customer agreements, or to protect the rights, property or safety of our customers or third parties.

12. GST

12.1. If and when applicable, GST payable on our Services will be detailed on Invoices. By accepting these Terms and Conditions you agree to pay an amount equivalent to the GST imposed on these charges.

13. Intellectual property

13.1. The services contain material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the Site for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this Site.

13.2. Knock Knock Booze There expressly reserves all copyright and trademark in all documents, information and materials on our Site and we reserve the right to take action against you if you breach any of these terms.

13.3. Any reproduction or redistribution of part or all of the contents of any material contained in or in association with, the services, ain any form, is prohibited other than the following: you may print or download to a local hard disk content for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only provided the third party acknowledges the services as the source of the material.

13.4. You may not, except with our express written permission, distribute or commercially exploit the content referred to in the preceding clause, nor may you transmit it or store it in any other website or other form of electronic retrieval system.

14. Restricting Access

14.1. Knock Knock Booze There reserves the right to exclude or deny any person access to our Site and our Services at any time.

15. Severability

15.1. If any provision of these Terms and Conditions is held illegal, void, or unenforceable in any state or territory then such a clause shall not apply in that state or territory and shall be deemed never to have been included in these Terms and Conditions in that state or territory. Such a clause, if legal and enforceable in any other state or territory, shall continue to be enforceable and part of this agreement in those other states and territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the remaining provisions of these Terms and Conditions.

16. Entire Agreement

16.1. These Terms and Conditions make up the entire agreement between you and Knock Knock Booze There and supersede any prior agreement, understanding or arrangement between you and Knock Knock Booze There whether oral or in writing. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth, or any state or territory. All implied terms, except those implied by statute to be included, are hereby expressly excluded.

18. Jurisdiction

18.1. These Terms and Conditions and the services are subject to the laws of Queensland and Australia. If there is a dispute between you and Knock Knock Booze There that results in litigation then you irrevocably submit to the jurisdiction of the courts of Queensland.

19. Security capabilities and policy for transmission of payment card details

19.1. When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully. It also helps us in maintaining your account.

19.2. When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

19.3. All credit card payments are processed securely through PayPal. We do not store any credit card information on our servers.

19.4. Our payment options are safe and secure. We offer PayPal and Credit Card via PayPal redirection payments.

Web Site Terms and Conditions of Use

1. Terms

By accessing this website, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. User Licence

Permission is granted to temporarily download one copy of the materials (information or software) on Knock Knock Booze There's web site for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this license you may not:

• modify or copy the materials;
• use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
• attempt to decompile or reverse engineer any software contained on Knock Knock Booze There's web site;
• remove any copyright or other proprietary notations from the materials; or
• transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate upon violation any of these restrictions and may be terminated by Knock Knock Booze There at any time. Upon terminating your viewing of these materials, or upon the termination of this licence, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

Knock Knock Booze There makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, except insofar as those guaranteed by law. Further, Knock Knock Booze There does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event, subject to statutory restriction, shall Knock Knock Booze There or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Knock Knock Booze There's Internet site, even if Knock Knock Booze There or a Knock Knock Booze There authorized representative has been notified orally or in writing of the possibility of such damage.

5. Revisions and Errata

The materials appearing on Knock Knock Booze There's web site could include technical, typographical, or photographic errors. Knock Knock Booze There does not warrant that any of the materials on its web site are accurate, complete, or current. Knock Knock Booze There may make changes to the materials contained on its web site at any time without notice. Knock Knock Booze There does not, however, make any commitment to update the materials.

6. Links

Knock Knock Booze There has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Knock Knock Booze There of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Knock Knock Booze There may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Knock Knock Booze There's web site shall be governed by the laws of the State of Queensland without regard to its conflict of law provisions.

28 May 2019